Thursday, November 16, 2023

Delhi Airport now a Sunflower Airport - Introduces initiatives to be friendly to travellers with hidden disabilities

With an aim to embrace diversity and nurture an inclusive atmosphere at Delhi International Airport Limited (DIAL), the authorities annouced a range of services in an attempt of enhancing the travel experience for individuals with hidden disabilities on 16 November 2023.

Sunflower Lanyard Card with text "Hidden Disabilities"
Fig. Image of Sunflower Lanyard

Under this initiative, DIAL has introduced a variety of merchandise options, including Sunflower lanyards, pin badges, and wristbands. These identifiable objects allow passengers to signal airport staff for assistance from in a case the need arises.

This step is aligned with the Hidden Disabilities Sunflower initiative, a simple tool which lets people voluntarily share that they have a condition or impediment that may not be immediately apparent, and they require assistance or simply an understanding aid at a public places.

Sunflower initiative is the signal of non-visible disabilities. About 80% disabilities are hidden and non-visible. These hidden disabilities can be neurological, cognitive and neuro-developmental as well as physical, visual, auditory and include sensory and processing difficulties. They can also be respiratory as well as chronic health conditions such as arthritis and diabetes, chronic pain and sleep disorders.

By putting on the Sunflower lanyard, pin or wristband, travellers with hidden disabilities can easily identify themselves and make their needs known to the airport staff, who will approach them and provide the necessary help.

More details at DIAL website.


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