Thursday, June 27, 2013

Miniature horses as seeing eye guide for their blind masters






The American Disabilities Act protects service animals, saying they can go anywhere their owners go. As Delta Flight 192 lifts off for Atlanta, a small chestnut horse lies stretched across the floor in a bulkhead row. 

Her name is Cuddles, and she carries a heavy responsibility on her 2-foot-high shoulders.
cudd7.jpg
 Dan Shaw with his new guide horse, Cuddles
Cuddles is a 55-pound miniature, one of more than 120,000 registered in the United States. But the words printed on a burgundy blanket fastened across her back reveal what makes her unique: “Service Animal In Training. Do Not Touch.”
Janet Burleson, who has trained 18-month-old Cuddles for the past seven months, says that she is the first horse to go into full-time service as a guide animal–and the first allowed to fly in the passenger cabin on Delta, perhaps on any airline.
Seated toe to horse in Row 20 are Burleson, her husband, Don, and Cuddles’ new owner, Dan Shaw. The 44-year-old Shaw, who owns a bait shop in Eastern Maine, has suffered from retinitis pigmentosa since he was 17. It has left him with pinhole vision.
Shaw, Cuddles and the Burlesons, who own a ranch 30 miles north of Raleigh, face a busy day in Atlanta. They chose Atlanta because it is the closest city to Raleigh with a rapid rail system.
Shaw, a graduate of the CarrollSchool for the blind in Boston, often returns there to visit friends and family. He uses the subway and wants Cuddles to experience a similar environment. Besides riding on the subway, Cuddles will guide Shaw through the vast airport terminals and lead him onto elevators, escalators and people movers.
As Shaw moves along a concourse of Hartsfield International Airport,his left hand grasps the little horse’s reins and metal harness. People turn to stare. Cuddles looks straight ahead, sure-footed in the white leather baby shoes she wears for traction on the slippery floor.
“Is that really a seeing-eye horse?” asks Sandy Feenstra from Cleveland.
“I haven’t seen any of those in Ohio. But hey, if it works, it works.”
The Burlesons are so convinced that horses can be a reliable alternative to dogs for the visually impaired that they have established the nonprofit Guide Horse Foundation http://www.guidehorse.org).
Its mission is to deliver trained guide horses at no cost.They have more than 40 applicants on the waiting list who have given various reasons for preferring a horse to a guide dog: allergy to canines, fear of dogs, needing an animal with more stamina. One woman says she walks four miles to work each day, and the trek makes her dog’s paws bleed.
Shaw’s desire for a horse is purely emotional.
“Horses live 35 to 40 years,” he says. “I’m an animal lover. To lose a dog after eight to 10 years, and then have another to train, and have to do that three or four times in my lifetime . . . that’s painful.”
Last March, as Shaw’s wife, Ann, was filling out an application for his first guide dog, the television was tuned to “Ripley’s Believe It or Not.” The show featured a segment on the Burlesons and a miniature horse named Twinkie, who was being trained to lead a blind woman. To Shaw, the timing was “divine providence.”
“I want one of them instead of a guide dog,” he remembers telling Ann. “I don’t know what it will take, or what it’s going to cost, but that’s the way I want to go.”
When Shaw located the Burlesons, however, he was disappointed to learn they had no horse to offer. They were still trying to raise money to buy some more miniatures, and then they would have to spend eight to 10 months to train them.
To the Burlesons’ delight, Patricia Cornwell, the crime novelist, donated $30,000 to their effort. In an upcoming book, “Isle of Dogs,” Cornwell, who has visited the Burlesons’ ranch, includes a blind character led by a guide horse.
The couple used the money to purchase six miniature horses from a breeder in South Carolina. One of them, Cuddles, soon was in training for Shaw. A second, Cricket, is destined for a blind woman in Gig Harbor, Wash.
Earlier this month, horse and master finally met in Raleigh, the closest city to the Burlesons’ ranch with an airport. “They seemed to have made an instant connection,” Janet Burleson says. “There was such joy in his face. He’s crying. Both of us are crying. Sometimes when I was doing the [training], I’d get frustrated. But when I saw the end result. . . .”
The Burlesons are proud of Cuddles. She knows basic leading and responds to 23 voice commands, including “wait” (not whoa) and “forward” (not giddyap). Just as important, she is housebroken. “She will absolutely let you know when she needs to go,” Janet Burleson says. “She’ll stand and stomp her foot and whinny. If she has to go really bad, she will stomp her foot and cross her back legs. I’m not kidding.”
Michele Pouliot, director of research and development for the San Rafael, Calif.-based Guide Dogs for the Blind, Inc., has trained dogs for 26 years and owns two miniature horses. Although she’s never considered training the horses to guide, she is keeping an open mind: “Our take is, we don’t know what they are doing, so why criticize it? Maybe it’s great.”
The Burlesons, who have been invited this summer by two groups of guide dog users to demonstrate what their horses can do, say they aren’t out to replace guide dogs. “We love dogs,” Don Burleson explains. “We love dogs as guides. Our main thrust is . . . to give blind people more options.”
Evelyn B. Hanggi, president of the Equine Research Foundation in Santa Cruz, questions the suitability of horses as guides because of their natural instinct to spook or bolt. “Cuddles may turn out to be a great horse and never spook,” she says, “but sooner or later it will happen . . . Imagine a guide horse spooking in a busy intersection and either running off or barging into its owner.”
But Janet Burleson, a show horse trainer for 30 years, has no fear. “I teach them to more or less spook in place. They learn to accept the normal things of human life–loud noises, vehicles, balloons popping, fireworks, dogs barking.”
The idea of Cuddles bolting makes Shaw smile. The calm little horse that licked his nose when they met suddenly going mad and dragging him off? Not a chance, he says. In May, Shaw will return to the Burleson ranch for four more weeks of training with Cuddles. Then he and the Burlesons will load the little horse into a rented Winnebago for the long drive to her new home in Maine.
“I’ve always loved horses,” Shaw says, tearing up. “I never expected to own one. I never expected it to be my eyes, either.”
Source: Los Angeles Times (2001)

Monday, June 24, 2013

Need of Railway Disabled Passenger Rights Act - argues SN Mathur, former MD of Railway Finance Corporation

Railways and Disability Rights

By S N Mathur |  24th June 2013 

The European Union’s legislation on passenger rights that became effective in December 2009 sets out minimum quality standards that have to be guaranteed to rail passengers. Inter alia, it lays down the right to transport for passengers with reduced mobility and is a major step in ensuring that these passengers can travel in a way that is comparable to other citizens. Railway companies have been mandated to provide them assistance on board as well as during boarding and disembarking from a train, free of charge. The stated objective of this legislation is to safeguard users’ rights for passengers and to improve the quality and effectiveness of rail passenger services in order to help increase the share of rail transport in relation to other modes of transport.

In some European countries, there are commercial agreements between the station manager and the railway undertaking to help passengers in boarding and alighting from trains. In several others, information about the meeting place and the type of disability is sent by email, and the station staff then waits for the passenger at the agreed location. In Sweden, the ministry of transport has decided that such assistance should be provided by a neutral body accessible to all operators. The company contracted for this work takes charge of bringing the customer to the platform and the train, and thereafter the train operator’s staff helps the passenger to board the train. In Italy, passengers with reduced mobility can notify their need for assistance to the dedicated service centres set up by the infrastructure manager; specialised ground staff, dedicated to supporting persons with reduced mobility then help those who have asked for assistance to board or alight from trains. In Slovenia, special lifts have been purchased to enable wheelchair users to board trains at major stations. And, in the Netherlands, all the trains managed by Arriva — the largest private operator in the country — have a sliding step that enables disabled persons to get on and off trains without assistance.

In India, the government enacted the People with Disabilities, Equal Opportunities and Protection of Rights Act in 1995 that provides for equal opportunities and facilities for the physically challenged. Subsequently, comprehensive instructions were issued by Indian Railways in 2007 for setting up various facilities at stations and in the trains for the disabled.

Replying to a question in the Lok Sabha in 2010, the minister of railways had stated that  specially designed Second class Luggage-cum-Guard coaches, known as SLRD, had been declared as unreserved coaches, fully earmarked for physically handicapped persons in all mail/express trains (except fully reserved trains). She had further elaborated that about 680 pairs of mail/express trains except special type trains (Rajdhani, Shatabdi, Jan Shatabdi, AC Special and Duronto) had been provided with one SLRD coach, and that all Garib Rath trains had been provided with coach having accommodation for physically handicapped persons.

Unfortunately, even today, the assistance provided to a wheelchair-bound passenger is only minimal. The problems encountered by persons with restricted mobility while travelling by train are many and call for urgent remedial measures. The coaches for the disabled are reported to be two feet high and over one foot away from the platform without a ramp. The coaches are also generally unreserved and a disabled person would rarely prefer travelling unreserved as it may compromise with his safety and convenience.

Inter-platform transfer continues to be a major irritant. In the words of an aggrieved passenger, “the basic issue of inter-platform transfer seems to have been entirely ignored. I have always been taken as a luggage over the railway tracks by a coolie, putting me as a passenger at a higher risk of accidents than anybody else”. Another passenger laments that at a station in Delhi there was no arrangement for any wheelchair and he had to be transported on a luggage cart across the tracks through a dimly lighted area that was risky and dangerous.

It is to be regretted that the booklet “Trains at a Glance” containing the timetable and other information for rail travelers makes only a passing mention of the assistance available to passengers with reduced mobility. It merely states that 150 ‘A’ class stations have been identified for providing booths for making assistance available to the physically challenged. Had the Indian Railways cared enough, it should have given the names of all the stations where such facilities have been provided, with detailed information about the availability of ramps, accessible toilets, services at stations, and the meeting points where the disabled passenger can meet the station staff before joining the train. This would have been extremely helpful not only to the domestic but also to the foreign travelers who visit India to experience the romance of rail journeys.

It is not that Indian Railways are unmindful of the requirements of travelers with special needs, but what is lacking is the proper implementation, supervision and monitoring of the facilities that have been provided so far, and a well-formulated plan for upgrading these to international standards. One fails to see the seriousness of railways’ intent in reaching out to the disabled, and assuring them that they are no less privileged than its other customers. As things stand today, the procedures for getting wheelchairs at the stations have not been streamlined, there is absence of trained staff to escort disabled passengers to the train, and the ramps over which wheelchairs can be moved from the platform to the coach have not been made available. Concessions in train fares are not sufficient to incentivise the disabled to travel by train. They must also be made to feel that they are not being discriminated against.

Perhaps there is a strong case for bringing out a separate Railway Disabled Passenger Rights Act so that access to special facilities at railway stations and trains can be demanded by passengers as a matter of right, enforceable by law, and with penalties on the transporter in the event these are not made available. To begin with, the Act may cover only the major railway stations, and later be extended to other stations in a planned, phased and time-bound manner.

The author Mr. S N Mathur is a former MD of Railway Finance Corporation.
E-mail: mathur.surendra@gmail.com