CISF amends guidelines to avoid humiliating security checks at Airports for people with disabilities

No X-ray screening for disabled at airports (Times of India) 

Jasjeev Gandhiok | TNN | Updated: Oct 14, 2017, 

NEW DELHI: People with disabilities won't have to face lengthy and "humiliating" security checks at airports anymore, with the Central Industrial Security Force issuing guidelines on how to scan passengers on wheelchairs and those wearing prosthetics. While earlier, PWDs were required to go through an X-ray screening, now checking with a hand-held explosive trace detector (ETD) device will suffice. Passengers will be asked to go through an X-ray screening only if there is "sufficient doubt".

In addition, they won't have to remove their prosthetic limbs for security check. The decision came after a meeting was held on Wednesday between officials of CISF, the airport sector, BCAS and the ministry of civil aviation and representatives of NGOs working for PWD rights.

Earlier, a committee had been constituted to review the security-check process based on BCAS provisions to make it more "friendly" for PWDs. Officials said standard operating procedures would soon be formulated, which will be used across all 59 airports under CISF.

"All issues were addressed at the meeting, following which it was decided to tweak the system of frisking of such passengers. Now, a visual inspection and an ETD hand-held device scanning will suffice while wheelchair-bound passengers will also get relief," said O P Singh, CISF DG.

CISF officials said the screening officer would also be required to make an entry into a register each time he subjected a PWD passenger to an X-ray screening, stating the reason for doing so. "We are looking at any technological aid that can further make this process easier. CISF personnel at all 59 airports will now be trained and sensitized according to the new procedures," Singh added.

Disability rights activists welcomed the move, saying it was long overdue. "It's humiliating to get off the wheelchair and remove prosthetics for scanning. More people will look forward to flying again," said Javed Abidi, director, National Centre for Promotion of Employment for Disabled People.

Suvarna Raj, a wheelchair-bound para-athlete who has often faced inconvenience at airports, said the move would lead to greater accountability.

Source: Times of India 


Another related news in DNA India: 

CISF: Disabled no longer have to remove prosthetics for airport security  

Mumbai | 14 Oct 2017

In a major relief to the disabled, the CISF will no longer carry out the "humiliating" airport security drill of asking people with disabilities (PWDs) to remove their prosthetics or make them get up from their wheelchair for screening at the airports. The announcement was made by the CISF Director General OP Singh.

The DG said that the Central Industrial Security Force will now use explosive trace detectors (ETDs) and visual profiling to meet the security needs. The Force will also conduct a country-wide survey to find out how many such passengers travel by air each day.

"The aim is to ensure that such passengers do not face any humiliation or uneasiness when they travel through Indian airports. We have seen numerous complaints in this regard. What we have decided now is to use explosive trace detectors and the visual profiling method of the passenger and his prosthetic tool or wheelchair rather than asking them to take out everything," Singh said.

The current procedure is to ask passengers to take off their prosthetics before boarding a flight and ask to get up from those on a wheelchair.

"We are soon going to issue a fresh list of standard operating procedures (SOPs) to usher the new regime in a uniform manner," the DG said.

"We will also conduct a survey at all the 59 airports that we guard to see how many such PWD passengers we receive on an average. That will give us a fair idea as to how to go about implementing the new SOPs."

A senior official in the CISF airport sector said they have estimated that about eight-10 such passengers use Delhi's Indira Gandhi International Airport (IGIA) every day, the busiest airport in the country.

"Passengers with prosthetics will be asked to remove them only under compelling circumstances which will be purely security concerns. The same procedure will be adopted for wheelchair-bound passengers and those with other disabilities," the official said.

The director general added that CISF was also looking at "simplifying the security procedures for passengers with orthopaedic issues."

In case of prosthetics with foam padding, he said, CISF personnel will use new SOPs but can seek its removal, keeping in mind security concerns.

Disability rights activist Javed Abidi, who attended a recent meeting with the CISF authorities on the subject, raised his concerns during a recent conversation.

"I have travelled across the globe for so many years now but only at an Indian airport do I have to get down from my wheelchair so that the security personnel on duty can put it inside a large X-Ray machine to check it against explosives and other hazardous material that can be a threat to the aircraft or aviation security," Abidi, the convener of the Disabled Rights Group, said.

It is very difficult and embarrassing, he said, for people who have prosthetic or artificial limbs to take out the entire part in full public view inside an airport.

The CISF is the central paramilitary force tasked with guarding 59 civil airports in the country.

Source: DNA India

CISF takes steps to make Screening at Airports more friendly to Flyers with Disabilities

Dear Colleagues,

Here is the coverage from The Wire on our recent meeting with the DG CISF wherein issues of hassles faced by persons with disabilities at the time of screening at the Air ports were the focus of discussion and the DG, CISF agreed to examine ways by which this experience could be made more friendly.

Bureau of Civil Aviation and Security Allows for X-Ray Scanning for PwDs as Measure of Last Resort

BY GAURAV VIVEK BHATNAGAR ON 13/10/2017

The developments assume significance as in the past, several persons with disabilities have suffered humiliation at the hands of security or airlines staff at airports across India.

New Delhi: The long fight of disability rights activists for making air travel more friendly and sensitive towards the needs of persons with disability (PwD) appears to have finally borne some fruit.  The Bureau of Civil Aviation and Security (BCAS) has accepted the recommendations of the Central Industrial Security Force (CISF) to use X-ray scanning for prosthetics and orthotics only as a measure of the last resort. Instructions have also been issued to make wheelchair users get up from their chairs only in exceptional cases for security checks.

The decision was made known at a meeting convened by director general of the CISF, O.P. Singh, on October 11, which had representatives of the BCAS, Ministry of Civil Aviation, the Air Passengers Association of India and representatives of the disability sector. The meeting, which lasted close to 90 minutes, was attended by top members of the CISF along with its senior officers deployed at the airports.

Among those present in the meeting were Javed Abidi, director of the National Centre for Promotion of Employment for Disabled People (NCPEDP), cyclist Aditya Mehta, Subhash Chandra Vashishth, Rajesh Bhatia, Nipun Malhotra and associate professor of physiology at the University College of Medical Sciences, Delhi, Satendra Singh.

Instances of humiliation of PwDs

The developments assume significance as in the past, several PwDs have suffered humiliation at the hands of security or airlines staff at airports across India. In 2013, above-knee amputee and marketing professional Suranjana Ghosh Aikara was made to take off her prosthetic leg for a scan at both Delhi and Mumbai airports.

Anjlee Agarwal of the Samarthyam National Centre for Accessible Environments, who suffers from muscular dystrophy, faced two odd situations in early 2012; first, when she was bodily lifted by male porters and the other, when she was carted around on a luggage trolley. Her experience made her seek more dignified travel for PwD travellers.

SC had issued directives

In 2012, Jeeja Ghosh, a teacher at the Indian Institute for Cerebral Palsy in Kolkata, was made to deplane because the staff found her to be ‘abnormal’. Following her appeal, the Supreme Court constituted a committee and directed the DGCA and the BCAS to consult with disabled section of India’s population.

However, according to Singh, despite directions by the apex court, the BCAS continues to evade this directive. However, Singh lauded the role being played by the CISF, saying it continued to “remain receptive”. Singh also noted that the BCAS had chosen to remain absent from the high-level meeting chaired by the director general of the DGCA with the Airports Authority of India, all the airlines and the disability sector on April 7 this year.

However, Abidi appreciated the change in the approach of both the CISF and the BCAS towards the issue. “There has been a lot of discussion and exchange of notes between the CISF and BCAS of late. It was a well-rounded meeting, almost a closure type, and I was impressed by the seriousness of purpose. It was called to problem-solve and to bring about a change,” he said.

BCAS constituted a panel to look into demands of PwDs

Stating that the CISF has already sent its recommendations to the BCAS and that the latter had constituted a committee which held its meeting a few days ago, Abidi said that the CISF had only invited one user of prosthetics and another from the wheelchair lobby from the diverse disability sector. “So the focus was more on prosthetics and the concerns of the wheelchair users”, he said.

As for other categories of PwDs, he said, they too suffer problems but these are not related to security and need to be handled by the civil aviation ministry and other agencies. “The visually impaired are facing a big problem these days since all the airports have been made sound-free and therefore, the announcement of change of gate for departure of flight is not made through loudspeakers. So a blind person is unable to know that the gate has been changed,” Abidi said.

“Similarly, persons with speech impairment find it difficult to tell their preferences to the airlines staff or about food preference to the air-stewards,” he added.

X-ray to be used as a last resort

Acknowledging that the users of prosthetics, orthotics and wheelchairs remain among the worst affected, Abidi said that the new developments are very positive. “Broadly, it has been decided that in the case of wheelchair users, X-ray should be the last option. The standard practice globally was to profile the passengers, frisk them, make them go through the explosive trace detectors (ETD) if need be and to send their gadgets for X-rays if there was greater suspicion,” he said.

“The world over, X-ray is rarest of rare and in all my travels abroad, even to the US in the post 9/11 era, never have I been asked to get off my wheelchair. However, in Indian airports, it is a norm”, Abidi said. Moreover, he lamented, unlike airports abroad, the CISF personnel have been following the norm of making wheelchair users get off their chairs as part of the security drill. So what is rarest of rare the world over, is their preferred norm here,” he added.

Abidi said the blame should not be placed on the CISF alone. “What should also be remembered is that while the CISF drew the flak, the policies are actually drawn up by the BCAS, which prepares the manual and instructions. So the real change has to occur not with the CISF but with the BCAS.”

The rights activist is hopeful that meaningful changes are being effected. He pointed out how the CISF recently undertook a full training programme for its personnel to sensitise them towards autism. The programme was conducted in association with Merry Barua’s organisation, Action for Autism. “It had sensitised the CISF personnel about the behaviour and concerns of passengers suffering from autism and how they were like to react in different situations“, Abidi said.

Note: This article was authored by Sh. Gaurav Vivek Bhatnagar and was published on 13th October 2017 at The Wire