(Click here for the PDF version of the below SoPs)
Press Information Bureau
(iv) Aviation Security Group (ASG) / CISF / APSU deployed at airports.
(1) any physiological disorder or condition, cosmetic disfigurement, or anatomical loss affecting one or more of the following body systems: neurological, musculoskeletal, special sense organs, respiratory including speech organs, cardiovascular, reproductive, digestive, genitourinary, hemic and lymphatic, skin, and endocrine; or
(2) any mental or psychological disorder, such as mental retardation, organic brain syndrome, emotional or mental illness, and specific learning disabilities.
The term physical or mental impairment includes, but is not limited to, such diseases and conditions as orthopedic, visual, speech, and hearing impairments; cerebral palsy, epilepsy, muscular dystrophy, multiple sclerosis, cancer, heart disease, diabetes, mental retardation, emotional illness, autism, drug addiction, alcoholism and geriatric disabilities.
If a passenger has difficulty standing or waiting in line due to a disability or a medical condition, he/ she should duly inform the screening personnel who will assist in directing the passenger either to front of the queue or to a separate line. Passengers should be encouraged to indicate brief details of their disability at the time of booking of the ticket itself and in case of such prior information, airlines and security staff shall make advance preparation for such passengers.
Screening of passengers who use wheel chair or scooters (i.e. self - driven wheel chair)
1. When a passenger arrives at a screening point in a wheel chair / scooter, he/ she must be accompanied either by another travelling passenger or an airline representative (including GHA of the airline) before he proceeds through security. The accompanying passenger or the airline representative is responsible for the passenger throughout the whole process of screening.
2. If a passenger arrives at a screening point in a wheelchair and he/she is not accompanied by another travelling passenger or an airline representative, the airline’s Customer Service should be contacted for assistance.
6. The support person will be escorted by an Airline representative at the time of boarding / disembarkation.
11. Any carry – on bag or document with the wheelchair passenger shall be passed through the xray screening.
12. If a person objects to proceeding through the DFMD on justified medical or other ground, he/ she will be allowed passage through alternative way by the frisking officer and then subjected to screening by pat down search and HHMD where permissible.
3. Dignity and privacy of the passengers should be borne in mind during the entire process of security screening. Where the officer needs to see the prosthetic, care should be taken against exposing any sensitive areas. ASG/APSU will also use technology to test the prosthetic for traces of explosive material. If explosive material is detected, the passenger will have to undergo additional screening.
5. The staff of airline and any other accompanying person shall be frisked and checked before allowing them access to the passenger with prosthetics at the screening point.
8. Screening of the prosthetic appliance will include xray screening, ETD detection and visual inspection. During visual inspection, care should be taken that sensitive parts are not exposed.
Screening of passengers who cannot remove shoes, medical device or bandages
1. Passengers who cannot remove their shoes due to a medical condition should inform the supervisor, SHA before screening.
2. Passenger can be screened using DFMD and/ or a whole – body pat – down.
5. Under most circumstances, a passenger can conduct a self patdown of these devices followed by ETD screening of his/ her hands.
7. Casts, braces and support appliances will be thoroughly inspected without exposing sensitive areas as far as possible. ETD screening will also be used to test for traces of explosive materials, where possible.
8. In case of bandages and/ or dressing, while caution will be observed during patdown, it needs to be ensured that the covered area is free of threat item. Metal detector, observation and self patdown followed by ETD checks may suffice in most cases.
Screening of passengers with service animals:
c. He or she should not be separated from the service animal.
d. The screening officer should ask for permission of the passenger before touching the animal.
e. Service animals are screened using walk through metal detector followed by a pat down. There are three options:
h. Medication for serving animals will be subjected to x – ray and other screening, if required, separately. These also should be separated from other items in the passenger carryon.
a. The passenger and all occupants of the vehicle should be subjected to a pre – embarkation security check at the security gate by the ASG/ APSU staff under the supervision of an officer not below the rank of an Inspector. The ambulance should be permitted to proceed to the aircraft only after this check has been completed.
b. In case the ambulance is privately owned or hospital provided, it must be led by follow – me vehicle of the airport operator. The ASG/ APSU staff shall check to ensure that the vehicles do not carry anything objectionable and are not being accompanied by unauthorized persons or persons who have no need to be in the vehicles. Such ambulance will be escorted by ASG/APSU staff.
a. All medications and associated supplies (i.e., syringes, sharps disposal container, pens, infusers etc.) are allowed through the checkpoint only after they have been screened.
b. Medication and related supplies are normally x – rayed.
c. Passengers have the option of requesting a visual inspection of medications and associated supplies with due reason.