Visually impaired or hearing impaired guests against all settled norms of Civil Aviation Requirement. The instruction on the website says:
"We wish to make your travel experience as comfortable as possible. And we have special facilities for our guests with special needs.
Visually impaired or hearing impaired guests: If you require meet-and-assist service, or if you need to be guided to or from the aircraft, please notify the booking agent and complete a MEDIF form or provide a medical certificate.
Here is the story covered by Mid Day
Click to read from Source: Mid Day
Kingfisher crew offloads blind woman with kids
Airline makes them disembark from flight, leaves them unattended for nearly an hour and a half as aircraft takes off without them
A private airline made a blind woman and her two children disembark from her connecting flight to Goa and left them unattended for nearly an hour and a half while the plane took off without them.
Adding insult to injury, the airline's staff allegedly told the woman that she could not travel with two kids because she was blind.